Terms and Conditions

  1. Preliminary Considerations

1.1 VetFlash specializes in delivering advanced technological services in veterinary sector, including licensing innovative artificial intelligence-based software (the “Provider”).

1.2 These terms and conditions (the “Terms”) outline the rules for using the VetFlash software (the “Software”), owned by the Provider. Access to the Software is granted upon registration on the website [https://vetflash.com] (the “Site”) and is intended exclusively for licensed veterinary and nurse professionals registered with their respective professional bodies (the “Users”).

1.3 The Software generates automated insights and guidance (the “Output”) related to canine, feline, large animal, equine, exotics health, based on inputted data (the “Data”), including interactions through a chatbot feature (the “Chatbot”). The Output serves as a tool to support the User’s professional decisions, with the User retaining primary intellectual responsibility.

1.4 The Software is strictly for use by individual professionals meeting the requirements of Section 1.2 and operating for professional purposes. It is not intended for use by individuals classified as “consumers” under Article 3 of Legislative Decree no. 206/2005 (Consumer Code) and Directive 2011/83/EU of October 25, 2011.

1.5 For legal entities or professional associations, Software access is limited to individual Users registered on the Site.

1.6  YOU UNDERSTAND AND AGREE THAT ANY INFORMATION OBTAINED THROUGH USING VETFLASH IS INTENDED TO ASSIST, NOT REPLACE, YOUR PROFESSIONAL JUDGMENT AS A LICENSED VETERINARIAN, VETERINARY NURSE, VETERINARY STUDENT, OR ANY OTHER VETERINARY PROFESSIONAL. DO NOT RELY SOLELY ON FACTUAL ASSERTIONS, DIAGNOSES OR TREATMENT SUGGESTIONS FROM THIS PLATFORM WITHOUT INDEPENDENT VERIFICATION AND YOUR OWN CLINICAL ASSESSMENT. NO INFORMATION OR SUGGESTIONS PROVIDED BY VETFLASH SHALL CREATE ANY WARRANTY OR SUBSTITUTE FOR YOUR EXPERTISE. VETFLASH IS NOT A MEDICAL DEVICE AND HAS NOT BEEN EVALUATED OR APPROVED BY REGULATORY AUTHORITIES FOR MEDICAL USE.

  1. Purpose, Prices, Contract Formation and Payment Terms

2.1 The Provider grants the User a temporary, non-exclusive, non-transferable and non-sublicensable license to use the Software under these Terms.

2.2 To access the Software, Users must register on the Site, provide accurate and up-to-date information. Upon successful registration, the Provider will create a User account (the “Profile”) and will be able to access the software.

2.3 Your first month will be billed at a discounted rate, after which the full price will apply starting the following month, unless you have a custom membership, in which case charges will be as per the agreed custom membership terms.

2.4 If a coupon code is offered for a discounted membership, it will be applied according to the terms of the coupon, either for the first month or for an ongoing discounted membership, as specified.

2.5 VetFlash is not currently VAT registered. However, once the company completes VAT registration, VAT will be added to the prices. For ongoing subscriptions, we will notify you via email when VAT is applied.

2.6 Prices are subject to change and may be adjusted based on various factors. We will notify you in advance if any changes occur.

2.7 Our services are subject to a fair usage policy, which permits users to send up to 2,000 messages per month per account. This limit ensures equitable use of resources and maintains service quality for all users. Usage beyond this limit may require additional charges or adjustments to your plan.

  1. Provider’s Responsibilities

3.1 The Provider affirms that the Software operates as an evolving artificial intelligence tool, which may occasionally produce errors, inconsistencies or inaccuracies in its Output. The Provider is committed to addressing such issues and relies on User feedback to identify them.

3.2 The User acknowledges that:

– (i) The Output is supplementary and intended to aid professional decision-making, with the User retaining intellectual responsibility.

– (ii) The Output is not exhaustive and may contain inaccuracies.

– (iii) The Output cannot replace the User’s professional expertise, assessments or diagnoses.

3.3 The Provider disclaims any liability for the accuracy or completeness of the Output.

  1. User Responsibilities

4.1 The User confirms that they are:

– (a) A licensed veterinary or nurse professional registered with their professional body.

– (b) Authorized to practice their profession.

4.2 Legal entities may purchase licenses for employees who meet the criteria outlined in Section 4.1.

4.3 The User agrees to adhere to all professional ethical standards.

4.4 The Software and Output are intended exclusively to support the User’s professional activity, with the User’s judgment remaining predominant.

4.5 The User agrees to inform clients transparently about the Software’s role in their professional services.

4.6 Users are required to promptly report any errors or inconsistencies encountered while using the Software. 

4.7 Purchasing a Software license does not grant Users any rights to the Software’s underlying methods, which remain the Provider’s intellectual property.

4.8 Users may not transfer or assign the Software license to third parties.

4.9 Users must protect their account credentials and ensure secure access to their devices. Users are responsible for all activities conducted through their accounts.

4.10 Internet connectivity and device functionality necessary to use the Software are the User’s responsibility.

4.11 The User agrees not to use the Software for unlawful purposes, reverse-engineer, extract, or modify its contents, bypass access restrictions or overburden the system.

4.12 The User is solely responsible for the accuracy of uploaded Data and cannot hold the Provider liable for errors arising from incorrect or incomplete Data.

4.13 The Provider may suspend, restrict or revoke access to the Software if the User violates these Terms.

4.14 This account is for your personal use only and must not be shared with others. If it is found that you have shared your account, VetFlash reserves the right to immediately ban you from the platform. Additionally, you will be charged 25 pence for every message sent by someone other than yourself.

  1. Disclaimer of Liability

5.1 The Software is provided “as is,” with no guarantees regarding uninterrupted functionality.

5.2 The Provider is not liable for service interruptions caused by unforeseen events, network issues or external attacks.

5.3 Except as required by law, the Provider will not be responsible for damages, including loss of profits or data, arising from Software use.

  1. Intellectual Property and Confidentiality

6.1 The Provider retains all intellectual property rights over the Software, including its content, trademarks and proprietary methods.

6.2 The User may not reproduce, distribute, modify or exploit the Software or its content beyond what is permitted by these Terms.

6.3 The User agrees to maintain the confidentiality of all proprietary information related to the Software, sharing it only with employees or consultants bound by similar confidentiality obligations.

6.4  VetFlash is the owner or the licensee of all intellectual property rights in the Site and the Services and in the material published on it. Those works are protected, including by copyright laws and treaties around the world. All such rights are reserved. Nothing in these Terms confers upon you any ownership interest in any aspect of the Site or the Services or any intellectual property right associated with the Site.

6.5 “VetFlash”,  https://www.VetFlash.com are trademarks of VetFlash and/or its affiliates. The names and logos of other companies’ services are trademarks of their respective owners. Nothing in these Terms confers upon you any interest of any kind in these marks. Our trademarks and trade dress may not be used in any manner for any purpose without our express written consent.

  1. Term, Renewal and Termination

7.1 Subscriptions are fixed-term and automatically renew unless cancelled by either party.

7.2 Profiles will be deactivated after two years of inactivity unless requested otherwise.

7.3 Breaches of these Terms may result in immediate contract termination and potential claims for damages.

  1. Personal Data

8.1 Personal data handling is governed by a separate Data Processing Agreement.

8.2 Users must anonymize unnecessary personal data before uploading files to the Software.

8.3 Personal data will be deleted after the retention period or returned upon request.

  1. Governing Law and Jurisdiction

9.1 These Terms are governed by Jurisdiction of the courts of England, Scotland and Wales.

9.2 All disputes will be resolved under the exclusive jurisdiction of the Turin courts.

9.3 Any client from outside the UK must submit any complaint and legal dispute to the Jurisdiction of the courts of England, Scotland and Wales and can NOT submit any legal complaint or dispute in their own legal jurisdiction country.

10.0 Your Account and Security

10.1 Before you can use certain features of the Site or certain Services, you must register an account (“Account”) with us and provide certain information (“Account Information”). We reserve the right not to accept you as a registered user of the Services for any reason.

10.2 You warrant and represent that any Account Information you provide is accurate and complete. You must keep your Account Information accurate and up to date at all times. You can update your Account Information by contacting us as set out below under “Contact Us” Section.

10.3 Upon registration, you will select a user ID and password, or other secure login details (“Login Details”). You are solely responsible for keeping your Login Details secure and for all activity on your Account, including any charges incurred. You must not share any of your Login Details with any other person or allow anyone else to access them. Each user is permitted to have one Account per individual only.

10.4 You must immediately notify VetFlash of any unauthorised use of your Login Details or your Account or any other breach of security and select a new user ID and password if you believe your Account has been compromised. If we suspect any unauthorised access to your Account you agree to, upon our request, promptly change your Login Details and take any other related action as we may reasonably request.

10.5 VetFlash will not be liable for, but you will be responsible for and will on our request refund us for, any loss or damage (including any transactions or charges incurred by you, us or other users), arising from: (a) your failure to comply with the above requirements; or (b) any unauthorised use of your Login Details or Account and transactions incurred on it (except if the unauthorised person had access to your Login Details because VetFlash did not keep your Login Details secure).

  1. Cancellation and Refund Policy

11.1 Cancellation Policy

After the free trial period, you will be charged for the selected subscription plan. If you choose to cancel your subscription during a billing cycle, you can cancel anytime and you will retain access to the platform until the end of the current month. However, no refund will be issued for the remaining period of the billing cycle.

11.2 We may suspend or terminate your Account and/or your right to use any part of our Services or refuse to provide any part of our Services at any time at our sole discretion and for any reason, including, without limitation, if:

you are in breach of these Terms; we know or suspect your Account or our Services are used in an illegal or fraudulent manner or by any unauthorised person; we reasonably believe that continuing to provide Services to you may cause us to break any applicable law, regulation, code or other duty or exposes us or our affiliates to action or censure from any government, regulator or law-enforcement agency or may damage our reputation; you behave in a threatening or abusive manner; we need to investigate compliance with any of these Terms; for any other lawful reason.

11.3 We may ask a user for proof of identification, and if that identification is not submitted within the requested time, we reserve the right, in our sole discretion, to cancel any transaction associated with that user.

11.4 If your Account is suspended or terminated by us for any reason, you must not attempt to register another Account.

If your Account or any of our Services have been terminated for any reason: (i) VetFlash will have no further obligation to provide the Services; and (ii) all licenses and other rights granted to you by these Terms will terminate immediately.

11.5 Any obligations or liabilities that have arisen or been incurred before the suspension or termination of your Account or any other Services (including, but not exclusively, your obligation to pay any fees incurred) shall survive and remain enforceable despite such suspension or termination.

11.6 Refund Policy

Refunds will only be provided under specific circumstances where we are unable to deliver our services due to technical issues on our end, such as the platform being unavailable. In such cases, we will either issue a refund or provide you with a free month of service as compensation.

11.7 Exclusions from Refunds

Refunds will not be issued for other causes, including but not limited to force majeure events or issues outside of our control.

11.8 By using our platform, you agree to these terms and conditions.

  1. General Payment Terms and Overdue Amounts

12.1 All fees and any applicable taxes shall be paid by you to VetFlash in a timely manner using a valid debit or credit card or other payment method made available by VetFlash.

12.2 The currency exchange rate, if applicable, and any transaction fee associated with the payment of fees by the Client are determined solely by the bank or other payment service provider processing the transaction. Where the payment is made by card, these fees may be applied by your card issuer as a charge to the cardholder’s account. This means the amount listed on your credit or debit card statement may be a different figure than the figure shown on the billing summary page for the subscription. If you have any questions about these fees or any exchange rate applied to your subscription, please contact your bank.

12.3 If any amount owed by you is not paid when due (including, without limitation, if any of your payment methods fails), then VetFlash may, without prejudice to any other remedies available to VetFlash:

collect the amounts owed using other collection mechanisms, including, but not limited to, charging other payment methods on file, referring overdue accounts to debt collection agencies or using any other legal means to recover the overdue amounts; suspend or terminate your Account and/or your right to use any part of our Services or refuse to provide any part of our Services.

  1. Limited License to Use the Site

13.1 Provided that you comply with these Terms, we grant you a limited, non-exclusive, non-transferable, freely revocable license to use the Site and the Services. VetFlash may terminate this license at our sole discretion, at any time for any reason or no reason. Any unauthorised use of the Services will violate these Terms and may violate applicable laws. VetFlash reserves all of our rights in respect of such violations, including our rights to pursue any available legal or equitable remedy or recourse and seek recovery from you for the expense of so doing.

  1. No Unlawful and Other Prohibited Use

14.1 You may only use the Services as permitted by the features of the Site and these Terms. You must also not encourage or instruct any other person or entity to do anything which would constitute a contravention of these Terms.

14.2 You may not use any part of our Services or any part of the Site:

in any way that breaches any applicable local, national or international law or regulation, regulatory and other professional requirement, code or guidance; in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect; for any commercial or business purposes, other than by Vets in good standing, or by Vets under a valid licence to software offered on the Site; for the purpose of harming or attempting to harm minors in any way; to bully, insult, intimidate or humiliate any person; to send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content Requirements (see Sections User-Contributed Content and Minimum Content Requirements for further detail); to access, harvest, alter, use or share data, including without limitation personal information of other users, when you are not authorised to do so; use data collected from the Services to contact individuals, companies, or other persons or entities, including without limitation for any direct marketing activity, except as permitted in these Terms; to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material, spam, junk mail, chain letters, pyramid schemes or any other form of similar solicitation; to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; to upload terrorist content.

14.3 You also agree:

not to reproduce, duplicate, copy, post, display, republish, distribute or re-sell any part of the Site or content other than as explicitly permitted in these Terms; not to reproduce any portion of the Site on your website, app or other platform, using any device including, but not limited to, use of a frame or border environment around the Site or other framing technique to enclose any portion or aspect of the Site or mirror or replicate any portion of the Site without our express written permission; not to use any robot, spider, crawler, scraper, script, browser extension, offline reader or other automated interface not authorised by us to access the Site, scrape content, extract data or otherwise interfere with or modify the rendering of Site pages or functionality; decompile, reverse engineer, disassemble or unlawfully use or reproduce any of the software, copyrighted or trademarked material, trade secrets or other proprietary information from the Services; not to modify, translate into any language or computer language or create derivative works from, any content or any part of the Site; not to modify, move, add to, delete or otherwise tamper with the information from the Services; not to access without authority, interfere with, damage or disrupt: (i) any part of the Site; (ii) any equipment or network on which the Site is stored; (iii) any software used in the provision of Site; (iv) any other party’s use of the Services; (v) any equipment or network or software owned or used by any third party.

14.4 Your non-compliance with the above requirements may constitute an offence, including, without limitation, under the Computer Misuse Act 1990 and other breach of applicable legislation. We will investigate any such non-compliance and may report any such breach to the relevant law enforcement authorities or regulators and we will co-operate with those authorities by disclosing your identity to them. You acknowledge and agree that VetFlash can take any technical, legal and other actions that we deem, in our sole discretion, necessary and appropriate, without notice to you, in order to prevent or remediate any violations and to enforce these Terms.

14.5 You shall immediately notify us if you learn of any security breach or other illegal activity in connection with the Services by contacting us as set out under “Contact Us” Section.

  1. Minimum Content Requirements

15.1 At minimum, any user-contributed content must not:

be defamatory of any person; include personal information of another person that can be used to identify or contact them; be false, misleading, inaccurate (where it states facts) or not genuinely held (where it states opinions); be obscene, offensive, hateful, discriminatory or inflammatory; bully, insult, harass, intimidate or humiliate; be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; promote or include sexually explicit material or child sexual abuse material; infringe any copyright, database right or trade mark or any other intellectual property rights of any other person; breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence; impersonate any person or misrepresent your identity or affiliation with any person; give the impression that the content emanates from VetFlash, if this is not the case; include unsolicited promotional content, advertising, political campaigns, contests, raffles or solicitations; be directly related to the Site, business service, product or forum where the content is submitted; contravene any applicable law or promote any illegal content or activity or violence; advocate, promote, incite any party to commit, or assist any unlawful or criminal act; contain a statement which you know or believe or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

  1. Rights in User-Contributed Content

16.1 When you post or otherwise submit user-contributed content to the Site, you:

grant us and our affiliates a perpetual, worldwide, irrevocable, non-exclusive, royalty-free, transferable licence to use, copy, license and sub-license, reproduce, adapt, distribute, prepare derivative works of, display, perform, transmit, modify, edit and otherwise exploit the copy, the photographs and the likenesses (if any) of any of your user-contributed content in connection with our business or the business of our affiliates and across different media including to promote the Site or the Services. Notwithstanding the foregoing, following the termination or expiration of a listing, we will not continue to display the user-contributed content that was displayed in such listing; grant a perpetual, worldwide, irrevocable, non-exclusive, royalty-free, transferable licence for other users to use the content for their purposes and in accordance with the functionality of the Site; grant us and our affiliates the ability to register copyright in and protect the user-contributed content, including the images, copy and content available via any Vet’s listing, from the unauthorised use of the user-contributed content by unaffiliated third parties who may, from time to time, attempt to pirate such information via electronic or other means. This includes, but is not limited to, the right to seek injunctive relief to protect such material on behalf of and in your name. You further agree to appear and assist us—at our expense and control—with protecting such copyrighted material from unauthorised redistribution; agree that we may sublicense all the rights granted to us under these Terms to one or more third parties we may contract with to display all or part of the Vet’s listing or otherwise provide promotional or other services related to our business.

16.2 In the event that you retain any moral rights in any user-contributed content, you hereby waive your right to assert these or to require that any personal information be used in connection with the user-contributed content or any derivative works thereof and affirm that you have no objection to the publication, use, modification, deletion or exploitation of the user-contributed content by us or our affiliates.

  1. Feedback

17.1 We welcome feedback regarding any areas of our business. You may provide suggestions, comments, materials or other feedback for products and services (collectively, “Feedback”) by contacting us at vetflash@outlook.com. Please note we are not be obliged to take any action in response to your Feedback.

17.2 Where you do submit Feedback, you acknowledge and agree that all rights, title and interest in such feedback or any other intellectual property rights derived from such Feedback will vest in us from creation. Your Feedback, even if marked confidential, will not create any confidentiality obligations on us.

17.3 Without prejudice to our other rights and remedies, we will be free to use, copy, disclose, reproduce, distribute, implement and otherwise commercialise any portion of the Feedback you provide us for any purposes and without obligation or restriction of any kind and you waive all rights to be compensated or seek compensation for the Feedback and will ensure that any relevant moral rights are waived.

  1. Third Party Links

18.1 Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources. In visiting any third party sites and/or obtaining any goods or services from them, you do so at your own risk. We encourage you to review the terms of use and any policies applicable to each platform you visit before using it.

18.2 VetFlash prohibits third parties from producing materials which contain links to the Site or framing of content contained within the Site without our prior written consent, which we may withhold in our sole and absolute discretion. We reserve the right to disable any such unauthorised links or framing. VetFlash has no responsibility or liability for any material that may contain links to the Site.

  1. No Warranties and Disclaimer – PLEASE READ THIS SECTION CAREFULLY

19.1 We provide our Site and Services using a commercially reasonable level of skill and care. Other than as expressly set out in these Terms or additional terms provided at the time you sign up for our Services, VetFlash does not provide any warranties about the Site or Services.

19.2 The Site, other services and all content made available on, through or in connection with the Services, are made available on an “as is” and “as available” basis and we make no representations, warranties or guarantees, whether express or implied, that the Site, other services and all content made available on, through or in connection with the Services is accurate, complete or up to date.

19.3 We do not guarantee that our Site, any content on it or the Services will always be available or uninterrupted. Access to or availability of the Site and/or any part of our Services may be suspended, withdrawn or restricted without notice for any reason, including, without limitation, in the case of system failure, maintenance or repair or for reasons beyond our control.

19.4 We do not guarantee that our Site will be secure or free from bugs or viruses. As with any other website or app you use, when you access our Site, you assume all risk associated with any viruses, worms, Trojans and other destructive items. You are responsible for configuring your information technology, computer programmes and platform to access our Site and taking any necessary precautions before you access our Site. You should use your own virus protection software.

  1. Liability – PLEASE READ THIS SECTION CAREFULLY

20.1 If we fail to comply with these Terms, we are only responsible for loss or damage you suffer that is a foreseeable result of our breach of the Terms or our failure to use commercially reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen as a consequence of our breach or if contemplated by both you and us at the time we entered into this contract.

20.2 We do not exclude or limit our liability in any way for:

death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; fraud or fraudulent misrepresentation; any other liability which cannot be limited or excluded under applicable law.

20.3 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or loss, damage or corruption of data; any indirect or consequential loss or damage; any transaction with or service, advice or information provided by any veterinary professional or any other person purporting to be a veterinary professional, whether received or provided using our Services; any transaction with or product or service provided by any third party.

20.4 To the extent permitted by law, we exclude:

all implied conditions, warranties, representations or other terms; all liability (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise, for loss or damage which you or any third party may incur in connection with use or inability to use our Site, Services and any website linked to our Site and any content on it.

20.5 We will not be responsible for any failure to perform or delay in performance, of any of our obligations under these Terms that is caused by you or any act or event beyond our reasonable control. In the event of any act or event beyond our reasonable control, we will notify you as soon as possible and we will not be liable for failures or delays caused by the event. If there is a risk of substantial delay and you no longer wish to use the Services, you may contact us to end the contract.

20.6 In any event, our total liability to you in respect of all losses arising under or in connection with the Site or our Services, whether in contract, tort (including negligence), breach of statutory duty or otherwise shall in no circumstances exceed the greater of: (a) the amount of fees you pay to us in the twelve months prior to the action giving rise to liability; or (b) GBP £50 in the aggregate for all claims.

  1. Disputes and Applicable Laws

21.1 VetFlash is committed to customer satisfaction, so if you have a problem or dispute, we will try to resolve your concerns. You agree to give us an opportunity to resolve any disputes or complaints relating in any way to the Site, the Services or these Terms by contacting us as set out under “Contact” Section.

21.2 If there is a dispute between users of the Site, or between users and any third parties, you understand and agree that VetFlash is under no obligation to become involved, however, when VetFlash chooses to get involved, you agree that our ruling on the dispute is final and binding.

21.3 If you are a consumer (for example, Client), please note that these Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England, Scotland and Wales will have exclusive jurisdiction.

21.4 If you are a business (including any Professionals or any user acting on behalf of a business entity), these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. You and we both agree to the exclusive jurisdiction of the courts of England, Scotland and Wales.

21.5 Any client from outside the UK must submit any complaint and legal dispute to the Jurisdiction of the courts of England, Scotland and Wales and can NOT submit any legal complaint or dispute in their own legal jurisdiction country.

  1. Updates and Changes

22.1 This version of the Terms became effective on the date they were last updated (as first set out above). We may amend these Terms at any time. We will do so by posting an updated version of the Terms on the Site, and the changes will come into effect immediately. When Professionals renew subscriptions, the Terms in effect at the time of renewal will govern. Where you have registered for an Account, we will try to notify you of the change by in-Site notification when you next log in to your Account or email. In any case, every time you wish to use our Site or our Services, you should check these Terms to ensure you understand the terms that apply at that time, because they are binding on you. If you do not agree to any amendment to these Terms, you must discontinue using the Sites and the Services immediately. By continuing to use the Services after any amendment comes into effect, you signify your agreement to be bound by these Terms.

22.2 We are constantly changing and improving our Services. We may update and change our Site and Services and content on the Site at any time. We may do so (without limitation) to add or remove functionalities or features, improve performance or security, our users’ needs and our business priorities. If the need arises, we may suspend or close the Site and Services. We may ask you to update the Site. If you choose not to install updates or opt out of automatic updates, you may not be able to continue using the Site and the Services.

  1. Mobile Network

23.1 When you access the Services through a mobile network, your network or roaming provider’s messaging, data and other rates and fees will apply and you will be responsible for all such charges. The Site may not work with your network provider or device.

  1. General Provisions

24.1 Communication and Notices. All notices and other communications to VetFlash under these Terms must be in writing and must be delivered by email or mail using the contact information set out under “Contact” Section. We may communicate with you by telephone, email or mail to your address (in each case, using the contact details provided by you), or by posting notices on the Site or other in-Site messages. You agree that any such electronic communication will be deemed to be given “in writing” for legal purposes (to the fullest extent permitted by applicable law).

24.2 Our Relationship. You acknowledge and agree that no partnership, joint venture, employer-employee or (other than as specifically set out otherwise in these Terms) agency relationship is intended or created by these Terms or by your use of the Services.

24.3 Assignment. You may not assign or transfer any of your rights, obligations licenses or privileges under these Terms. We may assign or transfer our rights and obligations under these Terms to another organization without notice to you. This will not affect your legal rights.

24.4 Waiver. No failure or delay by us to exercise or enforce any right or provision of these Terms will be deemed a waiver of such right or provision.

24.5 Severance. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

24.6 Entire Agreement. These Terms is the entire agreement between you and us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in these Terms. These Terms supersede and replace any prior agreements, whether oral or in writing, between VetFlash and you regarding the Services.

24.7 Interpretation. These Terms shall endure to the benefit of and be binding upon the parties and their respective successors and permitted assigns. The division of these Terms into paragraphs or other subdivisions and the insertion of headings are for convenience of reference only and do not affect the construction or interpretation of these Terms.

24.8 Third party rights. These Terms are between you and VetFlash and are not enforceable by any other person. The Contracts (Rights of Third Parties) Act 1999 will not apply to these Terms.

  1. Website Terms of Use

25.1 By accessing this website, you agree to the following terms and conditions.

Unless otherwise noted, all text, images, graphics and audiovisual content on this website are protected by copyright and belong to VetFlash or its affiliates or are used with permission from third parties. You may not reproduce, modify or use this material without prior written authorization from the respective rights holder.

25.2 Similarly, all trademarks and logos displayed on this website are owned by VetFlash or its affiliates or used under license from third parties. These may not be altered, copied or used without prior written permission from the owner.

  1. Disclaimer of Information

VetFlash provides the information on this website as-is, without any guarantees—express or implied—about its accuracy, completeness, relevance or suitability for any particular purpose. We accept no responsibility for errors, omissions or inaccuracies. 

The corporate and financial details available on this site were accurate at the time of publication to the best of our knowledge. However, this does not guarantee that such information remains current or unchanged since the publication date.

  1. Use of the Website

VetFlash assumes no liability for any issues arising from access to this website or the use of its content. 

  1. Third-Party Links

This website may include links to external sites for user convenience. VetFlash does not endorse or guarantee the accuracy or reliability of these external websites or their content and assumes no responsibility for them.

  1. Contact Us

If you have any questions or complaints about the Services or about these Terms, please send us an email to VetFlash@outlook.com.